Centre d'assistance

• 1.Who owns XTrend Speed?

  
  XTrend Speed is owned and managed by Rynat Capital (Pty) Limited. Rynat Capital (Pty) Limited is an authorised financial service provider which is regulated by FSCA with the licence no.23497

• 2.Is XTrend Speed licensed or regulated?

  
  Yes. XTrend Speed is owned and managed by Rynat Capital (Pty) Limited. Rynat Capital (Pty) Limited is registered as an authorised financial service provider in South Africa with registration number 2004/005384/07 which is regulated by FSCA (Financial Sector Conduct Authority) under the FSP license number 23497.

• 3.Where are the funds of XTrend Speed client’s held?

  
  At XTrend Speed our client’s funds are held in a segregated account away from the firm’s own accounts at reputable EU banking institutions. This ensures that client funds cannot be used for any other purpose.

• 4.Are my personal details secured with you?

  
  XTrend Speed takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted and your personal details are stored on secure servers and cannot be accessed by anyone, with the exception of a very small number of authorised members of staff.For more information on our Privacy Policy, please see here.

• 5.Is it possible to lose more money than I deposited?

  
  XTrend Speed offers Negative Balance Protection to its clients as part of the Client Agreement, thereby ensuring that clients cannot lose more than their overall investment.

• 6.What trading platforms do you offer?

  
  Micro Trading App that can be downloaded from our website, Google Play for Android users and the App Store for iPhone users, please download from https://www.xtrendspeed.com/trade.

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