MENU

Support

XTrend Speed - STrader

STrader

XTrend Speed - MT4

MT4

Security Guarantee

Security Guarantee

How does XTrend Speed keep your account safe and secure?

All data stored on our website and apps enjoys the highest level of encryption.

Passwords must meet length and complexity requirements.

If you don't login to your account for a long time, you must unlock using password/pattern/fingerprint you set.

If you want to update or change your personal information, we will confirm with you before the change becomes effective.

A strong and professional team monitors online payment and trading in real time and responds to any emergent or unusual issues of online payment and trading at any time.

We take all possible measures to ensure efficient back-end operations and create a safe payment and trading environment.

What protective measures should you take?

Safe Browsing

Please make sure you are using a secure network. It is not wise to make use of public WiFi networks which are easy to crack by hackers. If you are using a shared computer, please don't save your login details and remember to clear cache and cookies every time you close the browser. Please identify the official website of XTrend Speed: https://www.xtrendspeed.com/

Don't Make a Password that's Easy to Guess

Regular change of password is essential for protection of your personal account. Your password must contain uppercase, lowercase, numbers, and special characters. As you create your passwords, please remember to avoid using personal information like surname, nicknames, and names of pets that can be easily guessed by fraudsters.

Don't Share Your Personal Information

Don't share your password or account details with anyone else and don't write your passwords or access code down anywhere. Please beware of any requests for your account details or personal information. XTrend Speed will never ask for your sensitive information. If it happens to you, please beware of potential fraud.

Beware of Viruses and Malicious Software

Don't download files or apps from unknown sources. Please install an anti-malware app and keep it up to date.

Beware of Online Frauds

Do not click on any links and attachments in emails. Do not reply to text messages unless you are sure they are genuine. Scammers often use email addresses that are similar to a real email address. These email addresses may look legitimate at first glance, but a closer look at them may reveal that they may employ misspelled words or inconsistent formatting. Voice and telephone scams are also used by threat actors to collect sensitive personal data. Please make sure they are genuine even if it comes from a number you recognize.

How to handle suspicious contacts or fraud?

XTrend Speed doesn't have the following behaviors:

Ask you to provide some sensitive information, such as passwords.

Provide asset management service or guarantee investment return.

Redirect to other platforms for funds transfer or trading.

The ways to deal with suspicious contacts or fraud are as below:

If you receive a suspicious phone call, email, or text message that claims to be from XTrend Speed, please don’t answer or reply to it, and click the Customer Service button to contact us or send email to support@xtrendspeed.com.

If you think unauthorised transactions have been conducted or your account details have been disclosed to a third party, please keep us informed.

Frequently Asked Questions

Q1.How can I get my account protected?

Your account will be protected with high-level security measures after you have registered with XTrend Speed and deposited.

Q2.How long is my account protected for?

We provide permanent protection for your account.

Q3.What types of my activities are protected?

You asset is highly secured in activites such as trading, depositing and withdrawal.