Help Centre

• 1.Who owns XTrend Speed?

  
  XTrend Speed is owned and managed by Rynat Capital (Pty) Limited. Rynat Capital (Pty) Limited is an authorised financial service provider which is regulated by FSCA with the licence no.23497

• 2.Is XTrend Speed licensed or regulated?

  
  Yes. XTrend Speed is owned and managed by Rynat Capital (Pty) Limited. Rynat Capital (Pty) Limited is registered as an authorised financial service provider in South Africa with registration number 2004/005384/07 which is regulated by FSCA (Financial Sector Conduct Authority) under the FSP license number 23497.

• 3.Where are the funds of XTrend Speed client’s held?

  
  At XTrend Speed our client’s funds are held in a segregated account away from the firm’s own accounts at reputable EU banking institutions. This ensures that client funds cannot be used for any other purpose.

• 4.Are client Funds of XTrend Speed insured?

  
  Rynat Capital (Pty) Ltd is a member of the Investor Compensation Fund (ICF). The ICF came into being in 2002, in line with the Investment Firms Law of 2002 and the European Directive 93/22/EC. Cyprus Investment Firms (CIFs) are obliged to participate in the Investor Compensation Fund as part of their regulatory requirements. The objective of the Fund is to secure any claims of covered clients against members of the Fund, and to compensate them for any claims arising either from an inability of a member of the Fund to fulfil its obligations, or from any wrongdoing on the part of the member of the Fund. The ICF insures customer deposits up to €20,000 per client.

• 5.Are my personal details secured with you?

  
  Rynat Capital (Pty) Ltd takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted and your personal details are stored on secure servers and cannot be accessed by anyone, with the exception of a very small number of authorised members of staff.For more information on our Privacy Policy, please see here.

• 6.Is it possible to lose more money than I deposited?

  
  Rynat Capital (Pty) Ltd offers Negative Balance Protection to its clients as part of the Client Agreement, thereby ensuring that clients cannot lose more than their overall investment.

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